I think M1 really need to do up self-reflection for their Customer Service and Billing Department.

I renewed my hp line with M1 somewhere in Sept. and the next bill that came reflected wrongly on the fees that i need to pay. I called them and asked why is this so, and the operator couldn't ans me, so she told me that the extra will be deducted on next month bill.

Fair Enough.

So the "Next Month" bill came, saw the bill, nothing deducted. I was a bit pissed off by the promises made by the Operator. There wasn't anything done. I didn't call them afterwards coz the extra is actually like $1++, which is a damn small sum of money.[ppl who wanna told me off, stop it. Coz i'm not talking abt money, talking abt principles & promises].

Well, I had with M1 for a lot of years, from the era of Pager to HP.. (and i dun think so i will continue with them for 3G hp in the future). Bills were charged extra, etc.. I believe if u gathered all M1 users and u asked them "whether did M1 charge you extra & and when u feedback to them, and still nothing's done", there will be at least 3 to 4 person in (maybe) 6, 7 person gonna ans u. "YES"

Nahz! forget it...

so ppl with M1, pls look carefully ur bills.